Disability Cambridgeshire is a user-led charity and our top priority is the welfare of the adults and children we deal with. We employ experienced workers who have a focus on confidentiality and safety. Our mission is to help people make informed choices about how the wish to live their lives whilst making sure they are treated fairly and with respect.
When we recruit staff and volunteers we follow safer recruitment processes. All our staff and volunteers sign a confidentiality agreement and are informed of current Data Protection legislation. Everyone undergoes a DBS (Disclosure and Barring Service) check, which is updated at least every 2 years. They also complete mandatory safeguarding training which is updated every three years. All staff and volunteers also receive appropriate training to undertake their role and there is close supervision to ensure the high standard of information and advice is given to our clients.
We have a suite of safeguarding procedures, policies and guidance for all our managers, staff and volunteers that ensures clear, robust action can be taken when required. They are available to read on our website
We want people to have confidence and trust in the work we do. Our safeguarding procedures and practice mean that we can provide a safe, confidential environment for people to engage with us and the services we provide. This means that they will:
- Be listened to and taken seriously
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
Do you have a safeguarding concern?
If you have an immediate concern about someone’s welfare, please contact your local council’s social care department, which is available 24 hours a day. You can find their contact details on the gov.uk website or on the local council’s website.
If your concern is urgent, please call the police in your area or 999.