About Us

Disability Cambridgeshire is an advice and information service for disabled people, older people, their families and carers. We serve people of all ages in South and East Cambridgeshire, Fenland and Cambridge City.

For over 20 years, starting as Directions Plus, we have existed to maintain and improve the quality of life of people and carers. We are affiliated to and accredited by Dial UK, (a network of disability information services) and work in partnership with:

Who we can help:

  • anyone who lives in our area who has a disability or mental health issue
  • their families and their carers
  • children and young people with learning difficulties
  • older people, their families and their carers
  • families with disabled children or parents
  • people who work with or volunteer to help disabled people, older people and their carers

We give free, confidential and impartial advice on most issues relating to disability via our five-day a week advice line, sessions by appointment at Addenbrookes Hospital, Ely CAB and if necessary, at a place of your choice, such as your home.

We can help with problems including:

  • direct payments or funding for your care 
  • benefit entitlements including what you can and can’t claim
  • Attendance Allowance
  • challenging decisions and appeals to DLA and PIP decisions
  • employment

Our level of activity and range of services depends on the funding that we have at the time. Beyond the support listed above, we also typically we offer:

  • Free support and representation on matters relating to a range of statutory services for disabled people, their families and carers, including community and residential care, education and housing adaptations.
  • Online resources directory of local and national organisations.
  • Together with Realife we assist with the development and delivery of services for people using Direct Payments from Cambridge County Council to pay for their personal care.
  • Assessment of access to buildings or services for public, private and voluntary sectors. All surveys are undertaken by and offer a cost-effective way to ensure that buildings and services comply with the Equalities Act (formerly the DDA).
  • Disability Equality Training – training courses for groups and businesses to explain the environmental, employment and discrimination issues faced by disabled people.